Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial ...

Klarna's CEO Says AI Can Take Over All Jobs, Including His Own. According to Klarna's first quarter 2025 results, the company ...

WHEN THE chief executive of a large tech firm based in San Francisco shares a drink with the bosses of his Fortune 500 clients, he often hears a similar message. “They’re frustrated and disappointed.

After the Klarna CEO’s AI avatar appeared on an investor call earlier this week, Zoom CEO Eric Yuan followed suit, also using ...

Other than AI Siemiatkowski admission, it wasn't obvious that this was AI. There were only a few subtle signs.

Microsoft's layoff of 6,000 employees for AI integration sparks debate on AI in the workforce, while Klarna's return to human ...

Tech company CEOs aren’t just making their companies AI-first: this week, they’re using AI avatars to replace themselves in ...

“We have tech companies very actively thinking about how I can reduce my IT staff, HR support staff, customer service teams” with such tools, he said at AI Agenda Live in February. Sri Muppidi covers ...