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Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

As soon as AI-powered chatbots seemed functional enough, buy now, pay later service Klarna went all in on them, promising to ...

Klarna CEO Sebastian Siemiatkowski told CNBC his company has shrunk its workforce by about 40%, in part due to its ...

Klarna CEO Sebastian Siemiatkowski admitted the company’s AI-heavy approach to customer service went too far, leading to a ...

Klarna is backpedaling after cutting hundreds of human jobs and replacing them with artificial intelligence. The Swedish buy-now-pay-later company now says real people are essential to customer ...

Buy now, pay later/shopping service Klarna is one of the companies that have really been going all-in on AI. CEO Sebastian ...

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Klarna and Duloingo have been some of the poster children for the “AI-first” workplace. Two years ago, Klarna CEO Sebastian Siemiatkowski announced he wanted his company to be the “favorite ...

Swedish fintech firm Klarna has reduced its workforce by nearly 40 per cent over the past two years, a change driven largely ...

Klarna is rethinking its strategy after relying heavily on AI to manage customer service. The company is reportedly planning to reintroduce human agents, realising that depending too much on AI may ...

Simply being open to AI isn't enough for Fiverr's CEO — if you're not already using it, you're out of the running.