News

Swedish Company That Fired Human Workers For AI Two Years Ago Now Wants Them Back
Klarna, a company providing buy now, pay later loans, stopped hiring altogether in 2023 as it ramped up AI use among its ...
After Firing 700 Humans For AI, Klarna Now Wants Them Back—'Tons Of Klarna Users Would Enjoy Working For Us,' Says CEO
Klarna is backpedaling after cutting hundreds of human jobs and replacing them with artificial intelligence. The Swedish ...
Klarna’s AI replaced 700 workers — Now the fintech CEO wants humans back after $40B fall
Klarna CEO Sebastian Siemiatkowski admitted the company’s AI-heavy approach to customer service went too far, leading to a ...
Klarna Hiring Back Human Help After Going All-In on AI
As soon as AI-powered chatbots seemed functional enough, buy now, pay later service Klarna went all in on them, promising to ...
Klarna is hiring humans again as AI replacements offer "lower quality" output
Buy now, pay later/shopping service Klarna is one of the companies that have really been going all-in on AI. CEO Sebastian ...
Going ‘AI first’ appears to be backfiring on Klarna and Duolingo
Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...
Crowdfund Insider4d
Klarna CEO Talks IPO, Says AI Has Helped to Slash 40% of Employee Headcount
Klarna co-founder and CEO Sebastian Siemiatkowski visited with CNBC on a day when one Fintech successfully listed shares, eToro, and another, Chime filed a ...
NBC New York4d
Klarna CEO says AI helped company shrink workforce by 40%
Klarna CEO Sebastian Siemiatkowski said the company has managed to shrink its headcount by about 40%, in part due to investments in artificial intelligence and natural attrition in its workforce.